Kai Tanaka
Can I cancel my order?
6 min ago
They wrote
Hi, I ordered by mistake a few minutes ago. Can you cancel it before it ships?
- Order #1042, Maple Classic, $64.00
- Not sent to the warehouse yet, so it can still be cancelled
A cancellation is a refund, so it always comes to you. Approving cancels the order in Shopify and sends this reply.
Draft to start from
Hi Kai, No problem, I've cancelled order #1042 and your $64.00 refund is on its way. It can take 5 to 10 days to show on your card. Thanks for letting me know so quickly! Miguel