Sample data. Gmail and your store are not connected yet.
2 emails need your decision first.
You approve every reply, except the kinds you have switched to automatic.
34 emails, the same reply for everyone
Hi {first name}, The Maple Classic is sold out right now. The next drop is on October 24 and we'll announce what's included beforehand. Miguel
You have sent this exact reply 8 times without changing it
18 emails, each with its own tracking
Hi {first name}, Your order {order} shipped {days} days ago and USPS shows it arriving around {date}. Tracking: {tracking}. Miguel
All 18 matched to a shipped order with live tracking
5 emails, checked against your store
Hi {first name}, No problem. Your order {order} hasn't shipped yet, so I've changed the delivery address to {new address}. Miguel
All 5 orders are still unshipped, so approving also updates the address in your store