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Priya Nair

Where is my package?

2 h ago

Needs you

They wrote

It's been three weeks and nothing has moved. My son's birthday is tomorrow and I am very close to disputing this with my bank.
  • Order #1031, $92.00
  • Shipped 21 days ago, tracking has not updated for 9 days

She mentions her bank, so this one is yours to write. The draft is only a starting point.

Draft to start from

Hi Priya, I'm really sorry, that's not the experience I want you to have. I can see your order #1031 shipped 21 days ago and the tracking has been stuck for 9 days. I'm contacting the carrier today and will email you again by tomorrow evening with what I find. Miguel